Grey County Committee Meeting Transcript — September 18, 2025

00:00:04 Speaker 01: are. Great. Okay, I will call

00:00:09 Speaker 01: the meeting to order. And good

00:00:12 Speaker 01: afternoon, everyone. Great to see everyone.

00:00:15 Speaker 01: First item I'm going to ask

00:00:17 Speaker 01: is: Are there any declarations of

00:00:21 Speaker 01: interest from the members? My my

00:00:24 Speaker 01: apologies, Madam Chair. I do just

00:00:26 Speaker 01: need to start the recording as

00:00:27 Speaker 01: well. Sorry about that. Okay, we're

00:00:30 Speaker 01: good to proceed. Sorry. Okay, I

00:00:33 Speaker 01: will call the meeting to order,

00:00:35 Speaker 01: and the first item on the

00:00:37 Speaker 01: agenda is our declaration of interest.

00:00:39 Speaker 01: Does anyone have any declarations of

00:00:41 Speaker 02: interest? Any of our members? No.

00:00:48 Speaker 02: Okay, and we do not have

00:00:50 Speaker 02: any delegations today, so I will

00:00:54 Speaker 02: start with the first item on

00:00:55 Speaker 02: the agenda, and that is. the

00:00:59 Speaker 02: accessibility compliance report. But I will

00:01:02 Speaker 02: first go ahead with the motion,

00:01:05 Speaker 02: and the motion is as follows:

00:01:07 Speaker 02: that report CCR-JAAC-09-25, Gray County 2025

00:01:13 Speaker 02: Accessibility Compliance Report, be received, and

00:01:16 Speaker 02: that the 2025 Accessibility Compliance Report

00:01:18 Speaker 02: be endorsed as. presented for submission

00:01:29 Speaker 02: to the Ministry for Seniors and

00:01:32 Speaker 02: Accessibility as legislated. And can I

00:01:34 Speaker 02: have someone move the motion? Pamela.

00:01:40 Speaker 02: Oh, okay. Brooke, okay. Yeah. And

00:01:44 Speaker 02: can I have a seconder? Ray.

00:01:47 Speaker 02: Okay. Thank you. And I will

00:01:51 Speaker 02: hand this over to Kathy Nuno.

00:01:53 Speaker 02: Well, thank you, Chair, and. hi

00:01:57 Speaker 02: everybody. Nice to see everybody today.

00:02:01 Speaker 02: This is our compliance report that

00:02:03 Speaker 02: the ministry requires us to submit

00:02:06 Speaker 02: every two years as a municipality.

00:02:09 Speaker 02: The last few that have been

00:02:12 Speaker 02: submitted, they've had a series of

00:02:14 Speaker 02: specific questions that they ask, and

00:02:15 Speaker 02: then you provide the answers to

00:02:17 Speaker 02: those questions, and then submit that.

00:02:22 Speaker 02: This year, they took a little

00:02:23 Speaker 02: bit of a different approach. on

00:02:24 Speaker 02: it, and they basically asked blanket

00:02:28 Speaker 02: blanket questions for each of the

00:02:34 Speaker 03: IASR employment standard, design of public

00:02:40 Speaker 03: spaces, customer service, and transportation and

00:02:46 Speaker 03: information and communication. So, but they

00:02:47 Speaker 03: what they also did was they

00:02:49 Speaker 03: provided a checklist tool so that

00:02:51 Speaker 03: you could go through and make

00:02:53 Speaker 03: sure. that you were achieving the

00:02:56 Speaker 03: compliance. And I thought that the

00:02:58 Speaker 03: best approach would be to complete

00:03:00 Speaker 03: the checklist with all the departments,

00:03:04 Speaker 03: because in that way I'd have

00:03:06 Speaker 03: the responses that would back up

00:03:09 Speaker 03: our submission. And then if we

00:03:10 Speaker 03: ever were to be audited, it

00:03:12 Speaker 03: would be easy to go back

00:03:16 Speaker 03: and prove our compliance. So that's

00:03:18 Speaker 03: what I did. And on both,

00:03:24 Speaker 03: both. the actual compliance form and

00:03:27 Speaker 03: the checklist are attached to the

00:03:30 Speaker 03: report, and I am happy to

00:03:32 Speaker 03: answer any questions or hear any

00:03:43 Speaker 03: thoughts. Hi, Kathy. I just would

00:03:44 Speaker 03: like to say thank you very

00:03:46 Speaker 03: much for your hard work on

00:03:47 Speaker 03: this. I know it's not an

00:03:50 Speaker 03: easy task when you're you're trying

00:03:52 Speaker 04: to get information from multiple departments

00:03:55 Speaker 04: and people. So I did read

00:03:56 Speaker 04: through the report, and I commend

00:03:58 Speaker 04: you for all the hard work

00:03:59 Speaker 04: that you've done to put this

00:04:01 Speaker 04: together for the county. So thank

00:04:06 Speaker 02: you. Thank you, Chair. Does anyone

00:04:12 Speaker 02: have any questions for Kathy? Any

00:04:18 Speaker 02: concerns? No. Okay. all right. Then

00:04:21 Speaker 02: I will ask for all in

00:04:28 Speaker 02: favour of the motion. Ray. Okay,

00:04:32 Speaker 02: and Brooke. Yes. And do we

00:04:35 Speaker 02: have? Is Claudia on today? I

00:04:39 Speaker 02: can't see her. Claudia sent regrets

00:04:42 Speaker 02: today, Chesholt, but Christina Schnell is

00:04:48 Speaker 02: here. Okay. And Andrew's here. And

00:04:53 Speaker 02: Andrew, yes, Andrew, you're okay. Hi,

00:04:59 Speaker 02: Andrew. And unfortunately, Scott is just

00:05:03 Speaker 02: having some disconnect issues here. So

00:05:06 Speaker 02: I believe that we would be

00:05:08 Speaker 02: okay to go ahead and carry

00:05:12 Speaker 02: the motion, or do we need

00:05:16 Speaker 02: to wait for Scott? I, I,

00:05:19 Speaker 02: I think Chair Schultz, we we

00:05:21 Speaker 02: have enough to carry that motion.

00:05:26 Speaker 02: Yeah. Okay. Thank you. I think

00:05:29 Speaker 02: he's voting in favour. Okay. Yeah.

00:05:31 Speaker 02: Okay. So I can I throw

00:05:32 Speaker 02: out there? I don't know, Scott,

00:05:33 Speaker 02: if it might make it easier

00:05:34 Speaker 05: for you if you didn't have

00:05:43 Speaker 05: your video on. I think he's

00:05:46 Speaker 05: moving to a full. I think

00:05:50 Speaker 05: he's moving to a phone. I

00:05:52 Speaker 05: saw the message, John. Okay, that

00:05:54 Speaker 05: was going to be my next

00:05:58 Speaker 05: step. There you are. I am

00:05:59 Speaker 05: going to join without video. Okay,

00:06:04 Speaker 05: sounds good. At least we have

00:06:06 Speaker 05: you with us. Thanks, Scott. Okay,

00:06:11 Speaker 05: so the motion would be carried

00:06:12 Speaker 05: based on we had enough individuals.

00:06:15 Speaker 05: So I will move on then.

00:06:17 Speaker 06: to the second item on the

00:06:19 Speaker 06: agenda, which is the and I'll

00:06:23 Speaker 06: read the motion as follows: that

00:06:24 Speaker 06: the Gray County Joint Accessibility Advi

00:06:26 Speaker 06: oh sorry sorry that's not the

00:06:29 Speaker 06: second one I apologize for that

00:06:32 Speaker 06: I'm moving way too far ahead.

00:06:34 Speaker 06: The second item is and I'll

00:06:38 Speaker 06: read the motion that report T

00:06:42 Speaker 06: R dash J A A C

00:06:44 Speaker 06: dash twenty nine dash twenty

00:06:47 Speaker 06: five Gray Road Twelve Reconstruction, Markdale

00:06:50 Speaker 06: be received, and that the Gray

00:06:53 Speaker 06: County Joint Accessibility Advisory Committee provide

00:06:56 Speaker 06: review and comment on the proposed

00:06:58 Speaker 06: design of the pedestrian facilities and

00:07:01 Speaker 06: rest area. Yes. And before we

00:07:08 Speaker 06: move forward with that, excuse me.

00:07:11 Speaker 06: Can I have someone move the

00:07:15 Speaker 06: motion? Pamela. Okay, great. And a

00:07:18 Speaker 06: seconder. Ray. Yes. Yes. Great, thank

00:07:20 Speaker 06: you. And I will move this

00:07:26 Speaker 06: over to Sean Potter. At the

00:07:30 Speaker 06: he's our Gray County Supervisor for

00:07:33 Speaker 06: Capital Assets Transportation Services. Good afternoon,

00:07:35 Speaker 06: thank you, Madam Chair. Wow. Is

00:07:37 Speaker 06: it possible to share the screen

00:07:43 Speaker 06: so that the drawings that are

00:07:45 Speaker 06: in the report are visible? to

00:07:46 Speaker 06: those in the committee. Yep, I

00:07:52 Speaker 06: can share those. Just give me

00:07:55 Speaker 06: one minute here. Okay, thank you.

00:08:00 Speaker 06: So effectively, the the job itself,

00:08:02 Speaker 06: the limits of it, are Wellington

00:08:05 Speaker 07: Avenue to Terra Drive. So for

00:08:07 Speaker 07: those of you familiar, it's a

00:08:14 Speaker 07: couple of blocks west of where.

00:08:16 Speaker 07: the highway intersects Quarry Road Twelve,

00:08:18 Speaker 07: and the underground infrastructure is the

00:08:21 Speaker 07: main trigger for this work. The

00:08:22 Speaker 07: sanitary sewers and water mains are

00:08:26 Speaker 07: well beyond their useful life, and

00:08:31 Speaker 07: the road has some issues as

00:08:33 Speaker 07: well. But in the existing condition,

00:08:36 Speaker 07: there is sidewalk along the south

00:08:38 Speaker 07: side of the road from Wellington.

00:08:41 Speaker 07: to just before you get to

00:08:44 Speaker 07: the bridge, well before you get

00:08:46 Speaker 07: to the park at Scotland, and

00:08:49 Speaker 07: in the proposed, we're going to

00:08:51 Speaker 07: have sidewalk on both sides of

00:08:52 Speaker 07: the road. There is a restriction

00:08:54 Speaker 07: on the south side, so it's

00:08:57 Speaker 07: not going any farther than it

00:09:00 Speaker 07: did before. But now there's sidewalk

00:09:05 Speaker 07: that goes basically, effectively, to the

00:09:10 Speaker 07: west limit of the city or

00:09:14 Speaker 07: town, rather. the designs are all

00:09:16 Speaker 07: within compliance of the regulations' minimum

00:09:20 Speaker 07: sidewalk widths of 1.5, but these

00:09:21 Speaker 07: ones are 1.8. Curved base sidewalk

00:09:22 Speaker 07: in some cases. The reasons that

00:09:25 Speaker 07: we decided to go with those

00:09:28 Speaker 07: mostly have to do with the

00:09:30 Speaker 07: fact that the road is quite

00:09:33 Speaker 07: low relative to the properties that

00:09:36 Speaker 07: are adjacent to the road, so

00:09:37 Speaker 07: rather. large elevation changes between the

00:09:41 Speaker 07: homes and the road itself. So,

00:09:43 Speaker 07: trying to put sidewalk in at

00:09:47 Speaker 07: an appropriate grade, we we did

00:09:50 Speaker 07: do that in a few spots.

00:09:52 Speaker 07: Glasgow, which is the next drawing,

00:09:55 Speaker 07: Brittany, it shows there that we're

00:09:57 Speaker 07: putting some retaining walls in that

00:10:00 Speaker 07: will allow us to put the

00:10:07 Speaker 07: sidewalk in and still maintain the

00:10:13 Speaker 07: height of the home effectively. but

00:10:15 Speaker 07: yeah. So, right at the end

00:10:16 Speaker 07: of Glasgow, there there's some retaining

00:10:21 Speaker 07: walls shown there, and that's basically

00:10:27 Speaker 07: the only way that we could

00:10:29 Speaker 07: get the the sidewalk to work

00:10:30 Speaker 07: out. But from Glasgow to Wellington,

00:10:32 Speaker 07: we've been able to create. separation

00:10:35 Speaker 07: there, so there's a curb and

00:10:38 Speaker 07: then a boulevard and then the

00:10:40 Speaker 07: sidewalk, which is obviously a lot

00:10:43 Speaker 07: safer, also a lot more comfortable

00:10:46 Speaker 07: in general, and a little bit

00:10:49 Speaker 07: of a nicer look. All of

00:10:53 Speaker 07: the locations where the sidewalk

00:10:55 Speaker 07: crosses the road, where there's a

00:11:00 Speaker 07: crossing, there will be per the

00:11:06 Speaker 07: OPST, the Ontario Provincial Standard Drawings,

00:11:08 Speaker 07: depressed curb. and tactile arrow twizzies,

00:11:10 Speaker 07: tactile warning plates. So that I

00:11:13 Speaker 07: think is for the most part

00:11:15 Speaker 07: taken care of. What we have

00:11:19 Speaker 07: not done, and I'm obviously open

00:11:22 Speaker 07: to any comments, but we have

00:11:25 Speaker 07: not considered rest areas. We really

00:11:26 Speaker 07: wanted to get feedback on that

00:11:34 Speaker 07: particular thing. So I'd like to

00:11:36 Speaker 07: open the. floor up to discussion

00:11:38 Speaker 07: regarding restatements, if that's possible. If

00:11:41 Speaker 07: you've got a retaining wall there

00:11:47 Speaker 08: and then the sidewalk and an

00:11:53 Speaker 08: elevation, is it possible to put

00:11:55 Speaker 08: them in because of the the

00:11:56 Speaker 08: or is the are the residences

00:11:59 Speaker 08: at the same? Is at the

00:12:05 Speaker 08: same level as the top of

00:12:07 Speaker 07: the retaining wall and sidewalk, or,

00:12:11 Speaker 07: or does, or do they continue

00:12:13 Speaker 07: to elevate? Yes, your chair. All

00:12:19 Speaker 07: the homes where retaining walls are

00:12:20 Speaker 07: required, if the threshold to the

00:12:22 Speaker 07: front door is at or above

00:12:24 Speaker 07: the retaining wall elevation, there are

00:12:28 Speaker 07: only two homes that are affected

00:12:31 Speaker 05: in this manner, but. that is

00:12:41 Speaker 06: the existing condition. It is a

00:12:44 Speaker 06: very steep front walkway and front

00:12:47 Speaker 06: slope to their yard down to

00:12:51 Speaker 06: the road. Does anyone else have

00:12:53 Speaker 06: any suggestions for Sean with regards

00:12:59 Speaker 06: to rust rust areas? Yes, Pamela.

00:13:03 Speaker 06: I just have a question. What

00:13:06 Speaker 07: type of rest areas are you

00:13:08 Speaker 07: thinking about? Seats or honestly, it

00:13:15 Speaker 07: we that's exactly what we want

00:13:17 Speaker 07: to hear about. We there are

00:13:18 Speaker 07: standards that we looked at that

00:13:22 Speaker 07: have some benches that have concrete

00:13:25 Speaker 07: underneath them that are tied into

00:13:28 Speaker 07: the sidewalk, so that it's all.

00:13:32 Speaker 07: contiguous, and then beside the bench,

00:13:34 Speaker 07: there's another piece of sidewalk that

00:13:35 Speaker 07: could be used for those in

00:13:35 Speaker 07: mobility devices, so that they effectively

00:13:39 Speaker 07: are off of the sidewalk the

00:13:40 Speaker 07: same way that you would be

00:13:45 Speaker 07: if you were on the bench,

00:13:46 Speaker 07: but you're in a mobility device

00:13:48 Speaker 07: as opposed to making use of

00:13:50 Speaker 07: the bench. And yeah, we're looking

00:13:53 Speaker 07: for feedback on that exact how

00:13:55 Speaker 07: far. apart they should be is

00:13:59 Speaker 07: in the reg. We can we

00:14:01 Speaker 07: can extrapolate that, but what is

00:14:02 Speaker 07: the best use case for? For,

00:14:03 Speaker 08: I guess the best information that

00:14:10 Speaker 08: I can get from this committee

00:14:15 Speaker 08: is what is your experience and

00:14:17 Speaker 08: what would you like to see.

00:14:23 Speaker 08: Speaking as to winter months, what

00:14:24 Speaker 08: is the accessibility and would that

00:14:26 Speaker 07: area beside the bench be cleared

00:14:29 Speaker 07: by snow removal, or I would

00:14:32 Speaker 07: understand this is where things get

00:14:34 Speaker 07: a little bit strange. The county

00:14:36 Speaker 07: is not actually we're

00:14:40 Speaker 07: running this project, but the lower

00:14:43 Speaker 07: tier is actually responsible for the

00:14:45 Speaker 07: sidewalk, so that is a Great

00:14:48 Speaker 07: Highlands responsibility. The regulations effectively say

00:14:50 Speaker 07: that whatever you do, you must

00:14:52 Speaker 07: maintain. So, if we're doing something

00:14:56 Speaker 07: such as adding this platform for

00:14:58 Speaker 07: a mobility device to be able

00:15:00 Speaker 07: to be at, I would believe

00:15:02 Speaker 07: that the public works people from

00:15:03 Speaker 07: West or sort of from Great

00:15:07 Speaker 07: Highlands would have to maintain that

00:15:10 Speaker 07: in the winter equally, to the

00:15:12 Speaker 07: same degree that they did the

00:15:18 Speaker 07: sidewalk. If that that wasn't done,

00:15:25 Speaker 07: it would be parked on the

00:15:29 Speaker 07: street or on the sidewalk. On

00:15:34 Speaker 07: the side, one rather than absolutely,

00:15:38 Speaker 07: yeah, I agree. Christina, you have

00:15:41 Speaker 07: a question. Yeah, you did say

00:15:43 Speaker 07: that it only affects like two

00:15:45 Speaker 07: local houses. Are there like retirement

00:15:47 Speaker 07: homes or anything that you know

00:15:49 Speaker 07: of people that? use that area,

00:15:51 Speaker 07: where you would have to locally

00:15:53 Speaker 07: ask them. Like, I know that

00:15:55 Speaker 07: there's a section of town we're

00:15:56 Speaker 07: going through right now that's having

00:15:59 Speaker 07: some work done, and so I

00:16:00 Speaker 07: guess like an evaluation of what's

00:16:04 Speaker 07: in the area, and if there

00:16:06 Speaker 07: are people, like if it's two

00:16:08 Speaker 07: houses and the whole street is

00:16:10 Speaker 07: nothing else, and it's not overly

00:16:11 Speaker 07: used, I would say you know

00:16:12 Speaker 07: your benches space could be farther

00:16:14 Speaker 07: apart. But if it's like you

00:16:16 Speaker 07: turn the corner and there's a

00:16:20 Speaker 07: retirement home and it's between the

00:16:22 Speaker 07: retirement home and the grocery store,

00:16:23 Speaker 07: then your number of what you

00:16:25 Speaker 07: would need would then go up.

00:16:26 Speaker 07: Yeah, sorry. I think I was

00:16:28 Speaker 07: when I was saying it was

00:16:29 Speaker 07: only the two homes. It was

00:16:31 Speaker 07: only two homes that are affected

00:16:33 Speaker 07: with the retaining wall. Oh, okay.

00:16:35 Speaker 07: There are there are a number

00:16:37 Speaker 07: of homes on this on the

00:16:40 Speaker 07: street. I actually don't know what

00:16:44 Speaker 07: the number is, but it's a

00:16:47 Speaker 07: normal residential road. You've probably got

00:16:49 Speaker 07: houses every twenty. metres going along.

00:16:51 Speaker 07: There is an old property where

00:16:54 Speaker 07: the Chapman's building burned down; that

00:16:55 Speaker 07: is dilapidated and kind of needs

00:17:00 Speaker 07: some some love at some point.

00:17:02 Speaker 07: Which I know that they've they've

00:17:05 Speaker 07: made some noise about doing that

00:17:08 Speaker 07: in the near future. But I

00:17:09 Speaker 07: would say that if you were

00:17:11 Speaker 07: someone who lived at the west

00:17:14 Speaker 07: limit of this property. Of this

00:17:18 Speaker 07: project, which is also the west

00:17:21 Speaker 07: limit of of the town, and

00:17:24 Speaker 08: you wanted to get to the

00:17:27 Speaker 08: downtown. That that's well over a

00:17:31 Speaker 08: kilometre, and that rest areas would

00:17:35 Speaker 08: make sense. You were mentioning you

00:17:37 Speaker 08: were mentioning mobility devices. Now, if

00:17:39 Speaker 08: I'm on a power chair, I

00:17:40 Speaker 08: don't need a rest area like

00:17:44 Speaker 08: a mobility device. other than a

00:17:46 Speaker 07: walker would be the but the

00:17:49 Speaker 07: only thing that you'd need a

00:17:51 Speaker 07: rest area for would it not

00:17:53 Speaker 07: be? And the only scenario that

00:17:55 Speaker 07: I would offer in opposition to

00:17:58 Speaker 07: that is where you have someone

00:18:00 Speaker 07: that does need the rest station,

00:18:03 Speaker 07: and the other person is in

00:18:06 Speaker 07: a mobility device that they can

00:18:09 Speaker 07: go for a walk together, so

00:18:11 Speaker 07: to speak. So that that's that's

00:18:15 Speaker 07: the only scenario I could think

00:18:16 Speaker 07: of. Yeah, good point, Sean. I

00:18:19 Speaker 07: have a quick question. Yes. Is

00:18:20 Speaker 07: there anything in that area that

00:18:22 Speaker 07: people may be going to? Like,

00:18:23 Speaker 07: do we even need rest areas?

00:18:25 Speaker 07: Because I feel like if it's

00:18:27 Speaker 07: a residential area, do you really

00:18:28 Speaker 07: want random people just hanging out

00:18:30 Speaker 07: in front of your house if

00:18:31 Speaker 07: it's not like a bus stop?

00:18:32 Speaker 07: Because, like, yeah, I when I

00:18:33 Speaker 07: lived in Milwaukee, had a bus

00:18:35 Speaker 07: stop outside of our um, because

00:18:37 Speaker 07: we lived on a corner, so

00:18:43 Speaker 07: we lived right out. So we're

00:18:44 Speaker 07: right outside of our place in

00:18:46 Speaker 07: our neighbourhood, so that makes sense.

00:18:48 Speaker 07: But just having like a random

00:18:50 Speaker 07: like bench can just be I

00:18:52 Speaker 07: don't know, but I don't know.

00:18:55 Speaker 07: People kind of people buy their

00:18:58 Speaker 07: houses wanting privacy. So do is

00:18:59 Speaker 07: there anything in that area that

00:19:01 Speaker 09: we're going to have a large

00:19:05 Speaker 09: number of older people or people

00:19:08 Speaker 09: who need a rest stop in

00:19:10 Speaker 09: that area? Because if there isn't,

00:19:12 Speaker 09: then I feel like we're taking

00:19:18 Speaker 09: away privacy from people that we

00:19:21 Speaker 09: don't really need it, and we're

00:19:24 Speaker 09: also taking away sidewalk space that

00:19:26 Speaker 09: might not necessarily need to be

00:19:28 Speaker 09: taken away. Thanks, Brooke. That's a

00:19:33 Speaker 09: good point. And yes, Pamela. Okay,

00:19:36 Speaker 09: correct me if I'm wrong, Sean,

00:19:40 Speaker 09: but if it's up by where

00:19:43 Speaker 07: Chapman's used to be, is there

00:19:47 Speaker 07: not also They're not also a

00:19:49 Speaker 07: manufacturing plant or something up there,

00:19:52 Speaker 07: and isn't there a pool, like

00:19:55 Speaker 07: a community pond or something up

00:19:58 Speaker 07: there? There is the Koanas Park,

00:20:00 Speaker 07: which is almost at the most

00:20:01 Speaker 07: western limit of this project. We

00:20:04 Speaker 07: are doing some access improvements to

00:20:08 Speaker 07: that in particular as part of

00:20:10 Speaker 07: this work. It's. small differences, but

00:20:12 Speaker 07: big as far as how the

00:20:15 Speaker 07: actual entrance and walkability of the

00:20:17 Speaker 07: area will be. There's also the

00:20:20 Speaker 07: I think it's the soccer fields

00:20:24 Speaker 07: that if you take Glasgow to

00:20:26 Speaker 07: the north are up there too.

00:20:33 Speaker 07: So there's some community sports that

00:20:35 Speaker 07: are happening in that area. There

00:20:39 Speaker 07: are rumblings of development in the

00:20:41 Speaker 07: area on two pieces of property

00:20:48 Speaker 07: on this. Is a property on

00:20:49 Speaker 07: this stretch that may incur a

00:20:54 Speaker 07: greater demand on the pedestrian services

00:20:56 Speaker 07: as they are multi-unit residential, but

00:20:59 Speaker 07: that we could also accommodate that

00:21:00 Speaker 10: with a retrofit to the sidewalks

00:21:07 Speaker 10: at a later date once the

00:21:11 Speaker 10: developments actually take place. So, like.

00:21:13 Speaker 10: there are there are answers or

00:21:16 Speaker 10: possibilities in all the things that

00:21:17 Speaker 11: been brought up, but I I

00:21:23 Speaker 11: am hearing that is is there

00:21:25 Speaker 11: a thought that they're not necessary,

00:21:27 Speaker 11: and is that something that the

00:21:31 Speaker 11: group supports? I I totally think

00:21:33 Speaker 11: they're necessary if you're going to

00:21:36 Speaker 11: utilise those, like the the park,

00:21:40 Speaker 11: and there's also a. trail or

00:21:42 Speaker 11: something up there. Like there's and

00:21:44 Speaker 11: there's also to Brooks Point about

00:21:48 Speaker 11: having seats in front of houses.

00:21:51 Speaker 11: There's empty areas there, like maybe

00:21:52 Speaker 11: in front of or nearby Chapman's.

00:21:54 Speaker 11: Is was it their parking lot

00:21:56 Speaker 11: that was across the road from

00:22:00 Speaker 11: the the plant? And there's by

00:22:01 Speaker 11: that manufacturing or whatever it is.

00:22:03 Speaker 11: I mean, there could be a

00:22:06 Speaker 08: seat. there. I really think there

00:22:12 Speaker 08: should be one on each side,

00:22:15 Speaker 08: for that stretch. That's my opinion.

00:22:18 Speaker 08: Now I live in On Sound,

00:22:23 Speaker 08: so I'm not a hundred percent

00:22:26 Speaker 08: acquainted with the area. Do you

00:22:32 Speaker 08: have in that area a homeless

00:22:35 Speaker 12: issue, or is that just in

00:22:38 Speaker 12: On Sound? Because if it's a

00:22:42 Speaker 12: residential area, you don't. want the

00:22:49 Speaker 12: homeless sleeping on a bench out

00:22:53 Speaker 12: in front of your house. I

00:22:56 Speaker 12: also do not live there, but

00:22:58 Speaker 12: I would say that a number

00:23:01 Speaker 12: of the services that are designed

00:23:02 Speaker 05: around the homeless or the unhoused

00:23:17 Speaker 05: are in. Owensound, and the prevalence

00:23:19 Speaker 05: there is probably higher than other

00:23:21 Speaker 05: places in the county. But to

00:23:24 Speaker 05: say that they're not represented in

00:23:26 Speaker 02: Markdale, I don't think I could

00:23:31 Speaker 02: back that up. Okay, Sarah. That's

00:23:34 Speaker 02: okay. Sorry, I. um, I don't

00:23:37 Speaker 02: have anything further to add at

00:23:40 Speaker 02: this time. Thank you. Okay. Thanks,

00:23:41 Speaker 02: Chair. Does anyone else have any

00:23:44 Speaker 02: comments or suggestions for Sean? Yes,

00:23:46 Speaker 02: Kathy. Thanks, Chair Schultz. Um, I

00:23:48 Speaker 02: I see at the. Sorry, I'm

00:23:51 Speaker 02: not very familiar with how drawings

00:24:03 Speaker 02: work, but if North is at

00:24:05 Speaker 12: the top, North. Okay, the south

00:24:08 Speaker 07: side. There's a Markdale Community Church.

00:24:13 Speaker 07: Parkdale Community Church, and I just

00:24:16 Speaker 07: wondered if it might be helpful

00:24:20 Speaker 07: to have a seating area near

00:24:22 Speaker 07: the church. Possible community oriented. It's

00:24:25 Speaker 07: very the. I was thinking in

00:24:26 Speaker 07: front of the trail parking lot

00:24:30 Speaker 07: on the south side, but yeah,

00:24:32 Speaker 07: we can. We can. We'll be

00:24:34 Speaker 07: talking to Gray Highlands as well

00:24:37 Speaker 07: as the consultant as well. They'll

00:24:42 Speaker 07: have an opportunity to see either

00:24:43 Speaker 07: the recording of this or transcript

00:24:46 Speaker 07: of. But I would imagine that

00:24:48 Speaker 07: the suggestion that one rest station

00:24:53 Speaker 07: be on either side will probably

00:24:56 Speaker 07: will be taken seriously. The exact

00:24:58 Speaker 07: location, I'm not sure if I

00:24:59 Speaker 07: can lay that out right now.

00:25:02 Speaker 07: Yeah, that's very fair. Thank you,

00:25:03 Speaker 07: Sean. I see Scott's hand is

00:25:04 Speaker 07: up too, Chair. Yes, Scott. That's

00:25:07 Speaker 07: that's pretty much exactly what I

00:25:09 Speaker 07: was thinking. Was not to place

00:25:12 Speaker 07: it too close to the church

00:25:16 Speaker 07: because if that's the destination, there's

00:25:18 Speaker 07: the seating there. But I was

00:25:20 Speaker 07: thinking then front of the trailer,

00:25:21 Speaker 07: or that parking lot, or in

00:25:25 Speaker 07: that vicinity too. Because when we

00:25:28 Speaker 07: talk about building connected communities. or

00:25:31 Speaker 07: walkable communities that kind of leaped

00:25:34 Speaker 07: off the map as maybe a

00:25:37 Speaker 07: preferred spot, just as a bit

00:25:39 Speaker 07: of a rest break for individuals

00:25:42 Speaker 07: that may be walking to the

00:25:45 Speaker 07: church or perhaps having an excursion

00:25:47 Speaker 13: out on the rail trail. So,

00:25:50 Speaker 13: without populating it too much, because

00:25:54 Speaker 04: you can add those features down

00:25:57 Speaker 04: the road as development might occur.

00:25:59 Speaker 04: instead of overbuilding right off the

00:26:01 Speaker 04: bat, but certainly the inclusion of

00:26:03 Speaker 04: of a bench somewhere in that

00:26:06 Speaker 04: middle areas is probably favourable. I

00:26:09 Speaker 04: thought so. Thanks. Great, thanks, Scott.

00:26:11 Speaker 04: And you sort of express my

00:26:14 Speaker 04: concerns as well. I I was

00:26:16 Speaker 04: thinking of that area as well.

00:26:18 Speaker 04: I mean, I I'm sure, Sean,

00:26:20 Speaker 04: it's not limited to just one

00:26:23 Speaker 04: bench. You know, I'm. sure that

00:26:25 Speaker 04: as you, as you move along

00:26:28 Speaker 04: with the project, if there is

00:26:30 Speaker 07: a desire from other groups to

00:26:35 Speaker 07: have more than one bench, you

00:26:36 Speaker 07: would probably, you know, incorporate that

00:26:38 Speaker 07: into the design. Would would that

00:26:39 Speaker 07: be correct? That would be correct.

00:26:42 Speaker 07: Through the we had a public

00:26:44 Speaker 07: information centre for this project, and

00:26:46 Speaker 07: the fact that there is a

00:26:49 Speaker 07: lot more sidewalk than there has

00:26:50 Speaker 07: been in the past. seem to

00:26:52 Speaker 07: be the major plus. People were

00:26:57 Speaker 07: quite excited about that. There was

00:26:58 Speaker 07: not any mention of rest stops

00:27:00 Speaker 07: by any of the individuals that

00:27:02 Speaker 07: we spoke to. Another reason to

00:27:05 Speaker 07: come to this committee to make

00:27:07 Speaker 07: sure that that's being covered, but

00:27:09 Speaker 07: not that it's closed at this

00:27:12 Speaker 07: point. But we would think that

00:27:14 Speaker 07: we got what we needed from

00:27:15 Speaker 07: from the general public at that

00:27:17 Speaker 07: time. So if but if there

00:27:18 Speaker 07: are. if anybody's in the area

00:27:19 Speaker 07: and they check it out and

00:27:23 Speaker 07: they have an idea, the especially

00:27:25 Speaker 07: something like a rest area, which

00:27:27 Speaker 07: is kind of easier for us

00:27:28 Speaker 07: to just stick on, um, it's

00:27:32 Speaker 07: not a big expense and we

00:27:39 Speaker 02: can move it around in the

00:27:44 Speaker 02: project. I'd say kind of till

00:27:46 Speaker 02: December, we could probably add something

00:27:48 Speaker 02: without it changing the way the

00:27:51 Speaker 02: tendering is going to work in

00:27:54 Speaker 04: the following year. Okay, does anyone

00:27:58 Speaker 04: else have um? Anything to add?

00:28:00 Speaker 04: Any other members? No. So hopefully

00:28:02 Speaker 04: this will give you some of

00:28:03 Speaker 04: the additional information, Sean, that you

00:28:06 Speaker 04: can go back with. And I'm

00:28:08 Speaker 04: glad that, yeah, as as we

00:28:11 Speaker 04: point out, connectivity and accessibility are

00:28:16 Speaker 04: very vital to this group, as

00:28:19 Speaker 04: you can see. So I want

00:28:22 Speaker 04: to thank. you for your time

00:28:24 Speaker 02: today and bringing this to the

00:28:28 Speaker 02: to the committee. And I will

00:28:30 Speaker 02: ask now for all in favour

00:28:31 Speaker 02: of the motion. Okay, everybody. Great.

00:28:33 Speaker 02: Thank you. Thanks, Brooke. Okay, and

00:28:35 Speaker 02: Andrew. Yes. Okay, great. All right,

00:28:37 Speaker 02: the motion is carried. Thank you.

00:28:41 Speaker 02: Thanks again, Sean. Thank you, Madam

00:28:42 Speaker 02: Chair. Is is it okay that

00:28:43 Speaker 02: I excuse myself from the meeting.

00:28:46 Speaker 02: Absolutely, sir. All right, everybody,

00:28:48 Speaker 14: have a great day. Thank you

00:28:54 Speaker 14: very much. Thank you. Bye bye.

00:28:56 Speaker 14: Okay, we will move on to

00:28:59 Speaker 14: the next item on the agenda.

00:29:02 Speaker 14: So I will read the motion

00:29:05 Speaker 14: as follows: that the Gray County

00:29:08 Speaker 14: Joint Accessibility Advisory Committee receive report

00:29:11 Speaker 14: LTCR dash JAAC dash fifteen dash

00:29:14 Speaker 14: twenty five, and that the committee

00:29:17 Speaker 14: review and provide comment on. the

00:29:20 Speaker 14: proposed renovations and updated lease, and

00:29:23 Speaker 14: I will hand this over to

00:29:27 Speaker 14: Sharon Cox. She is the Gray

00:29:29 Speaker 14: County Executive Director for Gray Gables,

00:29:32 Speaker 14: and Jennifer Cornell, Director of Long

00:29:35 Speaker 14: Term Care. Perfect. Good afternoon, everybody,

00:29:37 Speaker 14: and thank you for allowing me

00:29:40 Speaker 14: to present today. And through you,

00:29:42 Speaker 14: Madam Chair, the renovation

00:29:45 Speaker 14: project is presented. to this committee

00:29:48 Speaker 14: for feedback, review, and comment. Discussion

00:29:50 Speaker 14: about lighting, flow of movement, and

00:29:52 Speaker 14: sound elements, and independent movement and

00:29:55 Speaker 14: other features will work towards promoting

00:29:58 Speaker 14: a culture of accessibility and fulfil

00:30:00 Speaker 14: the legislation responsibilities for consultation. So,

00:30:03 Speaker 14: a little background: Grey County is

00:30:05 Speaker 14: the owner operator of Grey Gables,

00:30:07 Speaker 14: a long-term care home in Markdale,

00:30:08 Speaker 14: Ontario. Kids and Nests is and.

00:30:10 Speaker 15: Family Education Centre has leased the

00:30:13 Speaker 15: space at Gray Gables for over

00:30:15 Speaker 15: 10 years. Changes have resulted in

00:30:17 Speaker 15: the need for renovations with Kids

00:30:19 Speaker 15: in Us, and they have agreed

00:30:22 Speaker 15: to lead and pay for the

00:30:24 Speaker 15: project with the approval from Gray

00:30:27 Speaker 15: County. So we have attached the

00:30:30 Speaker 15: drawings that show the space Kids

00:30:32 Speaker 15: in Us will occupy during the

00:30:34 Speaker 15: renovation and following the renovations. A

00:30:37 Speaker 15: new lease agreement has been prepared

00:30:38 Speaker 15: to replace the lease from 2019.

00:30:42 Speaker 15: The new lease provides details for

00:30:44 Speaker 15: the leased space both during and

00:30:46 Speaker 15: following the renovations. And the drawings

00:30:49 Speaker 15: demonstrate the space that will be

00:30:51 Speaker 15: used by the child care programme

00:30:54 Speaker 15: from the time the renovation has

00:30:56 Speaker 15: started until its completion. So some

00:30:59 Speaker 15: of the and just so you're

00:31:01 Speaker 15: aware too, it's not in here,

00:31:02 Speaker 15: but they have vacated. So there

00:31:05 Speaker 15: is no kids right now in

00:31:06 Speaker 15: the space. they are using some

00:31:10 Speaker 15: of the space for office while

00:31:12 Speaker 15: the renovations go on. And then

00:31:13 Speaker 15: once the renovations have completed, the

00:31:16 Speaker 15: plan is to move some kids

00:31:18 Speaker 15: or have some kids in there

00:31:21 Speaker 15: as well as the office space.

00:31:24 Speaker 15: So public access following the completion

00:31:26 Speaker 15: of the project. So Gray County

00:31:29 Speaker 15: has committed to ensuring the exterior

00:31:31 Speaker 15: door leading into the common space

00:31:34 Speaker 15: will be accessible with an automatic

00:31:38 Speaker 15: door. The vestibule at the main

00:31:40 Speaker 15: entrance, which provides access to the

00:31:43 Speaker 15: area adjacent the reception or administration

00:31:44 Speaker 15: office of the kids in us

00:31:48 Speaker 15: space, is sufficiently sized to accommodate

00:31:52 Speaker 15: a wheelchair turning radius of 1500

00:31:55 Speaker 15: millimetres, or approximately five feet, I

00:31:57 Speaker 15: guess, in diametre. The public corridor,

00:32:01 Speaker 15: which serves as the primary access

00:32:06 Speaker 15: route to the kids in us

00:32:08 Speaker 15: tenancy, meets accessibility requirements in terms

00:32:13 Speaker 15: of width. In terms of which,

00:32:18 Speaker 15: additionally, the coat hanging and cubby

00:32:20 Speaker 15: storage previously located in the corridor

00:32:22 Speaker 15: has been relocated inside the daycare

00:32:25 Speaker 15: suite. This change eliminates potential obstruction

00:32:29 Speaker 15: and ensures the corridor remains clear

00:32:31 Speaker 15: with clear width of barrier-free access.

00:32:34 Speaker 15: So the doors providing entry into

00:32:37 Speaker 15: the daycare suite. are accessible in

00:32:41 Speaker 15: terms of width and clearance. However,

00:32:43 Speaker 15: they are not equipped with an

00:32:45 Speaker 15: automatic door operator. Within the daycare

00:32:50 Speaker 15: suite, the path from the public

00:32:52 Speaker 15: corridor entrance to the preschool classroom

00:32:56 Speaker 15: exceeds the 1.1 metres in width,

00:32:58 Speaker 15: providing a barrier-free route. The interior

00:33:02 Speaker 15: corridor connecting classrooms to office and

00:33:05 Speaker 15: staff areas also meet the barrier-free

00:33:07 Speaker 15: width requirements. And An accessible washroom

00:33:11 Speaker 15: labelled the staff washroom is located

00:33:16 Speaker 15: off the public corridor and designed

00:33:18 Speaker 15: for exclusive use by the Kids

00:33:20 Speaker 15: in Us staff only. New doors

00:33:23 Speaker 15: servicing the public and semi-public spaces

00:33:27 Speaker 15: within the suite, so they have

00:33:29 Speaker 15: a suite room, offices, and doors

00:33:32 Speaker 15: are all 965 millimetres wide and

00:33:35 Speaker 15: meet accessibility standards. The exception to

00:33:38 Speaker 15: these are the doors for the

00:33:40 Speaker 15: storage, the IT closet, and the

00:33:44 Speaker 15: just storage closets. The lighting, there

00:33:49 Speaker 15: will be new lighting installed within

00:33:51 Speaker 15: the sleep room cubbies and offices

00:33:54 Speaker 15: that are LED fixtures that improve

00:33:56 Speaker 15: the visibility on desk and floor

00:33:58 Speaker 15: surfaces when compared with the former

00:34:00 Speaker 15: fluorescent lighting fixtures. These fixtures have

00:34:01 Speaker 15: a 35 by The 3500 Kelvin

00:34:03 Speaker 15: lamp arrangement, which provides a good

00:34:07 Speaker 15: balance of warm light that is

00:34:09 Speaker 15: also bright. And then there's the

00:34:13 Speaker 15: legislation requirements in here. And then,

00:34:21 Speaker 15: following completion of the Kids and

00:34:22 Speaker 15: Us project, Gray County has committed

00:34:24 Speaker 15: to ensure that the exterior doors

00:34:28 Speaker 08: leading into the common space will

00:34:32 Speaker 08: be a accessible automatic door. This

00:34:41 Speaker 08: project is included in the ten

00:34:42 Speaker 08: year capital plan. So, any questions?

00:34:44 Speaker 08: One thing that one thing that

00:34:45 Speaker 08: stuck out to me was the

00:34:49 Speaker 08: fact that you did move the

00:34:51 Speaker 08: cloakroom into the rather than out

00:34:54 Speaker 16: in the the entrance for security

00:34:59 Speaker 16: reasons, if nothing else. I do.

00:35:03 Speaker 16: just have, I guess, one question

00:35:06 Speaker 16: that might lead to ten. I

00:35:11 Speaker 16: don't know. When you say accessible

00:35:12 Speaker 15: washroom, are you talking just turning

00:35:15 Speaker 15: radius, or is there like a

00:35:19 Speaker 15: like a sensor tap, sensor soap,

00:35:21 Speaker 15: sensor hand dryer, as well as

00:35:24 Speaker 15: that leads to like a wheelchair

00:35:26 Speaker 15: or like an accessible change table?

00:35:28 Speaker 16: Those are good questions. I don't.

00:35:32 Speaker 16: I do not have the answer

00:35:34 Speaker 16: right now. I think it's just

00:35:38 Speaker 16: a space. Can I get back

00:35:44 Speaker 16: to the committee on that? Yeah.

00:35:46 Speaker 16: So that was. I am the

00:35:50 Speaker 16: mom of a child in a

00:35:53 Speaker 16: wheelchair. She's not really a child

00:35:55 Speaker 16: anymore. She's 26. But when we

00:35:56 Speaker 16: started looking for daycare services in

00:35:57 Speaker 16: the area, we could not find.

00:36:00 Speaker 16: anyone that had like the change

00:36:02 Speaker 16: table and the wheel, like and

00:36:03 Speaker 16: the the change table and the

00:36:04 Speaker 16: accessibility in the same room until

00:36:06 Speaker 16: she got to school. And so

00:36:08 Speaker 16: that was one of the things

00:36:09 Speaker 16: about when we say a wheelchair

00:36:13 Speaker 16: accessible. Yes, it's accessible that it

00:36:17 Speaker 16: has a turning radius in it,

00:36:18 Speaker 16: but it actually should have a

00:36:22 Speaker 16: list of things that goes with

00:36:24 Speaker 16: it. And the only reason I

00:36:28 Speaker 16: say that is because. as a

00:36:30 Speaker 16: parent with a child in a

00:36:35 Speaker 16: wheelchair, I do believe that it's

00:36:38 Speaker 16: a mandatory item that both the

00:36:39 Speaker 16: children and the parents get to

00:36:42 Speaker 16: belong to society as regular people,

00:36:44 Speaker 16: knowing that there are those things

00:36:45 Speaker 16: for. Right down to the difference

00:36:48 Speaker 16: with my child is she's one

00:36:49 Speaker 16: hundred percent cognitive, and so she

00:36:51 Speaker 16: would have to. take someone to

00:36:56 Speaker 16: the bathroom because they would have

00:36:58 Speaker 16: to lift and change. She basically

00:37:00 Speaker 16: ALS and children, so it's not

00:37:03 Speaker 16: like she could go in and

00:37:05 Speaker 16: transfer herself onto the toilet. So

00:37:06 Speaker 16: she could, and it's not. She

00:37:16 Speaker 04: does. So she's that. She's that

00:37:19 Speaker 04: combination where she's not, um, like

00:37:21 Speaker 04: spinal bifida or cerebral palsy, where

00:37:24 Speaker 04: they just need a change table.

00:37:25 Speaker 04: But she's not the. She's she

00:37:29 Speaker 04: can't transfer herself. on the toilet.

00:37:32 Speaker 04: She literally needs both of those

00:37:35 Speaker 04: services. Thanks, Christine. Good points. And

00:37:36 Speaker 04: obviously, Sharon is you know taking

00:37:38 Speaker 04: note of this, and you know

00:37:39 Speaker 04: is un unable to actually provide

00:37:40 Speaker 04: us with the answers on the

00:37:42 Speaker 16: accessible features in the washroom. But

00:37:45 Speaker 16: you know she's obviously duly noting

00:37:45 Speaker 16: the comments. that we're making today.

00:37:48 Speaker 16: Yeah, some of some of the

00:37:50 Speaker 16: other things too lead to like

00:37:51 Speaker 16: when you get up to a

00:37:54 Speaker 16: sink and you step up. Most

00:37:56 Speaker 16: people have the soap dispenser

00:37:59 Speaker 16: up by the tap, right? Those

00:38:01 Speaker 16: people in the wheelchair may not

00:38:03 Speaker 16: be able to reach that, or

00:38:05 Speaker 16: is the hand dryer low enough

00:38:12 Speaker 16: because we put it in an

00:38:15 Speaker 16: area for when people are standing,

00:38:17 Speaker 17: etc. Bathrooms. I know there's a

00:38:21 Speaker 17: a difference between being government regulation

00:38:23 Speaker 17: compliant, but actually what the people

00:38:26 Speaker 17: out there in the universe actually

00:38:29 Speaker 17: need seem to be two completely

00:38:33 Speaker 17: different things. Chair Schultz, may I

00:38:36 Speaker 17: ask a question? Absolutely, yes, Jennifer.

00:38:38 Speaker 17: Okay, thank you, and thanks for

00:38:40 Speaker 17: your comments, Christina. I just—I'm interested.

00:38:41 Speaker 17: Well, first of all, I think

00:38:43 Speaker 17: we'll confirm, but I'm fairly confident

00:38:45 Speaker 17: that it will be censored. Tap.

00:38:50 Speaker 17: Taps and dryers, and this is

00:38:55 Speaker 17: part of the long-term care facility,

00:38:57 Speaker 17: so we are very aware of

00:39:02 Speaker 17: the need for people that are

00:39:04 Speaker 17: using wheelchairs to be able to

00:39:07 Speaker 17: access at different levels. So we'll

00:39:09 Speaker 17: we'll do that confirmation. I just

00:39:10 Speaker 17: wanted to make sure I understood

00:39:13 Speaker 17: around the change table accessibility, and

00:39:15 Speaker 17: perhaps Kathy might be able to

00:39:17 Speaker 17: help me out and confirm. they're

00:39:18 Speaker 17: in the accessible washroom in the

00:39:19 Speaker 17: admin building. There is kind of

00:39:21 Speaker 17: an electric, like a motorized change

00:39:23 Speaker 17: table. Is that what you're describing?

00:39:25 Speaker 17: Yeah, that's what I was asking.

00:39:28 Speaker 17: Okay, I I don't know, and

00:39:31 Speaker 17: I'm not. I we don't. I'm

00:39:33 Speaker 17: not. I agree with Shannon. We

00:39:36 Speaker 17: just we're not sure about that,

00:39:41 Speaker 15: but we will take note and

00:39:44 Speaker 15: go back and do some follow

00:39:46 Speaker 15: up. And appreciate your comments. Not

00:39:48 Speaker 15: a problem. Thank you. Yes, thanks,

00:39:53 Speaker 15: Jennifer. I greatly appreciate that. Through

00:39:54 Speaker 15: you, Madam Chair, I just noticed

00:40:06 Speaker 15: on the sheet it does have

00:40:11 Speaker 08: a change table in the kids

00:40:14 Speaker 08: part of of the renovations, like

00:40:24 Speaker 15: in their washrooms. The staff washrooms,

00:40:26 Speaker 15: it doesn't look like it shows

00:40:28 Speaker 15: it, but in the kids washroom,

00:40:30 Speaker 15: it does. Okay. Great. Does anyone

00:40:36 Speaker 15: else have any questions for? Jennifer

00:40:40 Speaker 15: or Shannon? No. Brooke. Andrew. Is

00:40:44 Speaker 15: that change table an adjustable, as

00:40:50 Speaker 15: was suggested, or stationary, solid? I

00:40:52 Speaker 15: can't. confirm whether which one it

00:40:56 Speaker 15: is. It has an area for

00:40:58 Speaker 15: it. I could share my screen

00:41:00 Speaker 15: if that would help. Not likely.

00:41:02 Speaker 15: Yeah. Okay. And Brooke, you you

00:41:03 Speaker 15: had a question? No, I just

00:41:06 Speaker 15: said I'm good. Okay. Okay. Great.

00:41:09 Speaker 15: Okay. No other questions or comments

00:41:12 Speaker 15: for Shannon or. Jennifer? No. The

00:41:16 Speaker 15: one thing that I didn't do

00:41:20 Speaker 15: was I didn't get a second.

00:41:24 Speaker 15: I didn't get anyone to move

00:41:25 Speaker 15: the motion. So can I get

00:41:27 Speaker 15: someone to move the motion? Yes.

00:41:29 Speaker 15: Thank you, Andrew, and a seconder,

00:41:33 Speaker 02: please. I can do it. Okay.

00:41:36 Speaker 02: Thanks, Brooke. And can I ask

00:41:40 Speaker 02: for all in favour of the

00:41:41 Speaker 02: motion? Yes, everyone. Yes, Andrew. Thank

00:41:47 Speaker 02: you, and the motion is carried.

00:41:49 Speaker 06: And I'd like to thank Shannon

00:41:52 Speaker 06: and Jennifer for your time today

00:41:56 Speaker 06: and coming before the committee and

00:41:59 Speaker 06: getting you know questions and and

00:42:04 Speaker 06: comments and responses from the members.

00:42:06 Speaker 06: So thank you. Thank you for

00:42:10 Speaker 06: having us, and thank you. You're

00:42:12 Speaker 06: welcome. Okay, we will move along

00:42:18 Speaker 06: to the next item on. the

00:42:20 Speaker 06: agenda, and I will present the

00:42:22 Speaker 06: motion that the Municipality of West

00:42:24 Speaker 06: Grey Multiple Year Accessibility Plan 2025

00:42:26 Speaker 06: to 2029 be presented to the

00:42:29 Speaker 06: Grey County Joint Accessibility Advisory Committee

00:42:33 Speaker 06: for review and comment. Can I

00:42:36 Speaker 06: have someone move the motion, please?

00:42:37 Speaker 06: Right. Great. Okay, and Christina, would

00:42:39 Speaker 06: you like to second it? Okay.

00:42:41 Speaker 06: Great. Thank you. And I will

00:42:42 Speaker 06: hand it over to Jamie. And

00:42:44 Speaker 06: I hope I do not pronounce

00:42:46 Speaker 06: your name wrong. Atkins Willer from

00:42:49 Speaker 06: West Gray. She is the West

00:42:54 Speaker 06: Gray clerk. Uh, thank you, Chair.

00:42:57 Speaker 06: Sorry, no, that's okay. No problem.

00:43:00 Speaker 06: It happens more often than you

00:43:03 Speaker 18: think. I'm actually going to turn

00:43:08 Speaker 18: this over to Crystal Langden, our

00:43:10 Speaker 18: legislative coordinator, for her to present

00:43:13 Speaker 18: to committee. Okay. thank you. Sorry

00:43:16 Speaker 18: about that. No problem. Thank you,

00:43:17 Speaker 18: Jamie, and through chair to the

00:43:22 Speaker 18: committee. It's it's wonderful to be

00:43:24 Speaker 18: here today. So West Grey's multi-year

00:43:26 Speaker 18: accessibility plan, twenty twenty-five to twenty-nine,

00:43:28 Speaker 18: is it's being proposed now. It's

00:43:30 Speaker 18: replacing our previous plan from twenty

00:43:35 Speaker 18: twenty to twenty twenty-four, which expired

00:43:36 Speaker 18: last year. This plan. seeks to

00:43:40 Speaker 18: build on what was in the

00:43:42 Speaker 18: plan previous, and ensuring that accessibility

00:43:44 Speaker 18: remains front of mind. Of course,

00:43:46 Speaker 18: it's it's not meant to

00:43:48 Speaker 18: be a static document that lives

00:43:50 Speaker 18: on a shelf. It's it's always

00:43:53 Speaker 18: a front of mind continual evolution

00:43:55 Speaker 18: of as new services as new

00:43:58 Speaker 18: things become available. It keeps accessibility,

00:44:02 Speaker 18: of course, front of mind. Some

00:44:06 Speaker 18: of the main goals for this

00:44:09 Speaker 18: plan. are to keep an eye

00:44:11 Speaker 18: to our procurement process and making

00:44:13 Speaker 18: sure accessibility needs are considered when

00:44:17 Speaker 18: we're procuring goods and services

00:44:20 Speaker 18: for all municipal goods and services

00:44:22 Speaker 18: and our facilities as well. Making

00:44:24 Speaker 18: sure that our policies remain with

00:44:27 Speaker 18: accessibility in mind and ensuring that,

00:44:28 Speaker 18: of course, customer service being fully

00:44:32 Speaker 18: accessible front of mind. One of

00:44:34 Speaker 18: the things that all staff have.

00:44:37 Speaker 18: recently performed, we've all went through

00:44:39 Speaker 18: and successfully completed customer service accessible

00:44:42 Speaker 18: customer service training, and that includes

00:44:43 Speaker 18: not only staff but members of

00:44:46 Speaker 18: council and all municipal volunteers as

00:44:49 Speaker 18: well. So it is something we

00:44:50 Speaker 18: take very seriously, and again, this

00:44:53 Speaker 18: plan just helps formalize how we

00:44:56 Speaker 18: approach accessibility in the municipality. The

00:44:58 Speaker 18: municipality also has a brand new

00:45:01 Speaker 18: website, and of course. being accessible

00:45:03 Speaker 18: not only just in the website,

00:45:07 Speaker 18: but how we promote and share

00:45:12 Speaker 18: communication is very important, and how

00:45:14 Speaker 18: we how our message is received

00:45:16 Speaker 18: and making sure it's available to

00:45:19 Speaker 18: to everyone in various forms. If

00:45:21 Speaker 18: information is not provided in a

00:45:23 Speaker 18: readily in a format that's accessible

00:45:25 Speaker 18: to to some people, alternate formats

00:45:27 Speaker 18: can be of course requested through

00:45:29 Speaker 18: the office. Our employment policies are.

00:45:31 Speaker 18: Climate policies are keep accessibility in

00:45:32 Speaker 18: mind, and we try to keep

00:45:35 Speaker 18: things barrier free. And of course,

00:45:37 Speaker 18: with our built spaces and environment,

00:45:40 Speaker 18: any renovations or new builds or

00:45:42 Speaker 18: construction, accessibility is front of mind.

00:45:48 Speaker 18: I think the most most recent

00:45:50 Speaker 18: one that comes to mind is

00:45:52 Speaker 18: the most the splash pad that

00:45:53 Speaker 18: was built last year and recently

00:45:57 Speaker 18: just opened. It came to this

00:45:58 Speaker 18: committee for review, and of course,

00:46:12 Speaker 19: you know, bringing documents like this

00:46:14 Speaker 19: to the committee. for this review

00:46:22 Speaker 19: and feedback. It just helps us

00:46:25 Speaker 19: continually evolve and improve our our

00:46:28 Speaker 19: accessibility standards. That's it at a

00:46:29 Speaker 16: very high level. Are there any

00:46:33 Speaker 16: questions, Jamie? If there's anything you

00:46:36 Speaker 16: want to add, there, please feel

00:46:38 Speaker 16: free. Or otherwise, I'll open it

00:46:40 Speaker 16: up to the committee for for

00:46:43 Speaker 16: questions or conversation. So, do any

00:46:47 Speaker 16: members have any questions or comments

00:46:49 Speaker 16: for Krista or Jamie? No. Wait,

00:46:51 Speaker 16: maybe I have one. Is this

00:46:53 Speaker 16: is this a annual review? I'm

00:46:54 Speaker 16: just trying to read. Oh, so

00:46:56 Speaker 16: 25 to 29. Is there a

00:46:59 Speaker 16: way? that, and it might not

00:47:01 Speaker 16: be a your municipality question. It

00:47:02 Speaker 16: might be an everybody. How? What

00:47:04 Speaker 16: do municipalities do to review maybe

00:47:08 Speaker 16: changes in accessibility? Instead of having

00:47:12 Speaker 16: a four-year plan, are there like

00:47:15 Speaker 16: little micro meetings of something that

00:47:19 Speaker 16: maybe somebody comes to you and

00:47:20 Speaker 16: how to make something better within

00:47:22 Speaker 16: your municipality? Like I'm looking at

00:47:24 Speaker 16: your your picture of your splash

00:47:26 Speaker 16: pad, and I know that this

00:47:30 Speaker 16: was one of the things. that

00:47:32 Speaker 16: I brought to the town of

00:47:33 Speaker 16: Hanover as well. Accessibility and being,

00:47:37 Speaker 16: you know, accessibility friendly are not

00:47:40 Speaker 16: always the same thing. Whereas someone

00:47:42 Speaker 16: in a power wheelchair shows up

00:47:44 Speaker 16: to your splash pad, it's really

00:47:46 Speaker 16: not really accessible, right? It's not.

00:47:50 Speaker 16: It's not a com. It's really.

00:47:54 Speaker 16: It's not a feature that goes

00:47:55 Speaker 16: well together. And so, you know,

00:47:56 Speaker 16: I had. proposed like maybe somewhere

00:48:00 Speaker 16: down the road we look at

00:48:02 Speaker 16: building like like an extra storage

00:48:04 Speaker 16: room that contains one of those

00:48:06 Speaker 16: water chairs, and then maybe you

00:48:07 Speaker 16: know the table and the lift

00:48:09 Speaker 16: that transfers somebody from a wheelchair

00:48:12 Speaker 16: accessible or from a wheelchair to

00:48:14 Speaker 16: an accessible. What do they What

00:48:15 Speaker 16: do they call Mobi? The thing

00:48:16 Speaker 16: that goes on the Mobi mat.

00:48:19 Speaker 16: What's the the actual water chair

00:48:20 Speaker 16: that people take at the beach,

00:48:21 Speaker 16: right? So I get I get

00:48:24 Speaker 16: think it is actually called a

00:48:27 Speaker 16: mobi chair. Is it a mobi

00:48:29 Speaker 16: chair that goes on a mobi

00:48:32 Speaker 16: mat? I believe so. And so

00:48:34 Speaker 16: there are things where I look

00:48:37 Speaker 16: at people and I give them

00:48:39 Speaker 16: kudos for trying to make things

00:48:40 Speaker 16: as accessible as they can. But

00:48:41 Speaker 16: there are still things that will

00:48:43 Speaker 16: never be like a hundred percent

00:48:46 Speaker 16: perfect. And if anybody on this

00:48:47 Speaker 16: chat is listening, and you are

00:48:50 Speaker 16: going in the future. to build

00:48:52 Speaker 16: a fully one hundred and I

00:48:54 Speaker 16: mean one hundred percent accessible splash

00:48:57 Speaker 16: pad. There's a state of the

00:49:00 Speaker 16: art one in Texas. It's too

00:49:03 Speaker 16: long of a drive. You know,

00:49:06 Speaker 16: I joked about getting in the

00:49:08 Speaker 16: car and just driving to it.

00:49:11 Speaker 04: But if you ever ever want

00:49:14 Speaker 04: to be the park that is

00:49:17 Speaker 04: one hundred and ten percent accessible,

00:49:19 Speaker 04: and please call me because I

00:49:22 Speaker 04: will tell you that most splash

00:49:27 Speaker 04: pads in this area are not.

00:49:30 Speaker 04: actually one hundred percent accessible for

00:49:34 Speaker 04: all. That's all. Thank you for

00:49:37 Speaker 04: that, Christina. And it is actually

00:49:40 Speaker 04: I was just looking it up

00:49:42 Speaker 04: while you were speaking. It is

00:49:44 Speaker 04: Mobi Chair, and you know that's

00:49:46 Speaker 04: the the Mobi mats, Mobi chairs.

00:49:48 Speaker 04: I believe are all manufactured from

00:49:49 Speaker 04: the same company, which originated, I

00:49:52 Speaker 16: believe, in Switzerland or Germany. Um,

00:49:56 Speaker 16: but Many, but yeah, definitely it's

00:49:58 Speaker 16: a moby chair, you know, fully

00:49:59 Speaker 16: accessible, able to be used on

00:50:00 Speaker 16: splash pads and submerged into the

00:50:02 Speaker 16: water. But it's a good point

00:50:03 Speaker 16: you bring up, you know, especially

00:50:05 Speaker 16: someone in a power chair is

00:50:06 Speaker 16: not going to be able to

00:50:08 Speaker 16: use a splash pad for sure.

00:50:10 Speaker 16: There's yeah, there is. I I

00:50:12 Speaker 16: haven't I haven't found a. Splash

00:50:13 Speaker 16: pad that can 100% claim that

00:50:15 Speaker 16: it's accessible. But if there's anybody

00:50:17 Speaker 16: out there listening that wants is

00:50:19 Speaker 16: going to build one and they

00:50:22 Speaker 16: want to be that first one

00:50:24 Speaker 16: in the area, I have people

00:50:26 Speaker 16: that you know they come to

00:50:29 Speaker 16: Sabo Beach, they come to like

00:50:32 Speaker 16: there's a group chat and that's

00:50:35 Speaker 16: the group chat that I am

00:50:37 Speaker 16: in. All they continuously do is

00:50:39 Speaker 16: share the Mobi mat and the

00:50:41 Speaker 16: Mobi chair that is used. I

00:50:43 Speaker 16: believe it's King Cardin. That is

00:50:45 Speaker 16: the one that literally gets repeated

00:50:46 Speaker 04: the most within the access. In

00:50:51 Speaker 04: the accessible groups that I belong

00:50:53 Speaker 04: to, and so those are the

00:50:56 Speaker 04: people that are going to try

00:50:57 Speaker 04: and book that chair, etc. Good

00:50:59 Speaker 04: point. I know the first municipality

00:51:02 Speaker 04: in in all of this area

00:51:06 Speaker 04: along Georgian Bay to get the

00:51:08 Speaker 04: Moby Mat, and and then eventually

00:51:09 Speaker 04: they did end up getting the

00:51:10 Speaker 04: Moby Chair. Was the town of

00:51:16 Speaker 04: Wasaga Beach? Oh, there you go.

00:51:18 Speaker 04: Sense, you know, the longest freshwater

00:51:20 Speaker 04: beach in Canada. you know, obviously

00:51:23 Speaker 04: it was to their best advantage

00:51:28 Speaker 04: to take advantage at the time,

00:51:29 Speaker 04: take advantage of the mobi mat,

00:51:30 Speaker 04: and then eventually they got the

00:51:33 Speaker 04: mobi chairs. So, you know, yeah,

00:51:36 Speaker 04: and and and I totally understand

00:51:37 Speaker 04: what you're saying and and your

00:51:39 Speaker 04: concerns for that. And I know

00:51:42 Speaker 04: that Kathy had her hand up,

00:51:44 Speaker 04: Kathy. I did, but I thought

00:51:46 Speaker 04: I should give the presenters an

00:51:47 Speaker 04: opportunity to. There's an opportunity to

00:51:49 Speaker 04: respond before I interject with a

00:51:55 Speaker 04: thought. Sure, thank you. Yes, Krista,

00:51:59 Speaker 04: Jamie. Certainly, and Krista, you can

00:52:02 Speaker 04: build on this if you like

00:52:05 Speaker 03: through your chair, Schultz. Accessibility is

00:52:08 Speaker 03: something, as Krista mentioned, is is

00:52:09 Speaker 03: always front of mind. This is

00:52:13 Speaker 03: this is a guiding document. It's

00:52:15 Speaker 03: not a static document. So, as

00:52:19 Speaker 03: as things evolve, as we're made

00:52:21 Speaker 03: aware of accessible features and options,

00:52:26 Speaker 03: we certainly want to hear from

00:52:29 Speaker 03: the public on what we. can

00:52:31 Speaker 03: do to better improve our accessibility

00:52:40 Speaker 03: standards. That's great, thank you, Jamie.

00:52:42 Speaker 03: Does anyone else have any comments?

00:52:44 Speaker 02: I know Kathy, did you? Yes.

00:52:51 Speaker 02: So part of what Christina mentioned

00:52:53 Speaker 02: was reporting on the progress of

00:52:54 Speaker 02: the plan, and that is something

00:52:58 Speaker 02: that happens annually as well. Municipalities

00:52:59 Speaker 02: do a report on the plan's

00:53:01 Speaker 02: progress. and those plans, those reports,

00:53:05 Speaker 02: sorry, get posted to the municipality's

00:53:07 Speaker 02: website. Great, thanks, Kathy, for that

00:53:10 Speaker 02: additional information. Does anyone have any

00:53:12 Speaker 02: other questions or comments for Krista

00:53:15 Speaker 02: or Jamie? No. Okay, so I

00:53:19 Speaker 02: will ask for all in favour

00:53:21 Speaker 02: of the motion from the members.

00:53:23 Speaker 02: Brooke, yes. Andrew, yes. Okay, motion

00:53:27 Speaker 03: is carried. And I'd like to

00:53:29 Speaker 03: thank Kristin and Jamie for coming

00:53:33 Speaker 03: to the committee today, and and

00:53:37 Speaker 03: for all your work on your

00:53:38 Speaker 03: report. Thank you very much. Thank

00:53:40 Speaker 03: you. You're welcome. Okay, and I'll

00:53:43 Speaker 03: move on to the next item

00:53:48 Speaker 03: on the agenda, which is correspondence,

00:53:51 Speaker 03: which we do not have any,

00:53:56 Speaker 03: and. then to move on from

00:53:58 Speaker 03: there, other business. Guide Dog Month,

00:54:05 Speaker 03: September is Guide Dog Awareness Month,

00:54:08 Speaker 03: and I'll let Kathy speak to

00:54:11 Speaker 03: that. Okay, thank you, Chair Schultz.

00:54:12 Speaker 03: Donald Anderson, who's a C and

00:54:15 Speaker 03: I B Foundation advocate, sent me

00:54:20 Speaker 03: an email that included this flyer.

00:54:22 Speaker 03: That if you click on the

00:54:24 Speaker 03: link in the agenda, will show

00:54:27 Speaker 03: you about guide. dog awareness month,

00:54:31 Speaker 03: and it has nice links in

00:54:33 Speaker 03: there for guide dog etiquette, guide

00:54:36 Speaker 03: dog legislation, and they're having a

00:54:39 Speaker 03: webinar on Monday about if you

00:54:43 Speaker 03: work in healthcare and what your

00:54:45 Speaker 03: best approach is for welcoming guide

00:54:47 Speaker 03: dog teams. So I'm going to

00:54:52 Speaker 03: be attending that webinar on Monday,

00:54:54 Speaker 03: and then I will share with

00:54:57 Speaker 03: our paramedic services and our long-term

00:55:00 Speaker 03: care staff. And Andrew also sent

00:55:01 Speaker 03: me a lovely video, which I

00:55:04 Speaker 03: forwarded on. It was more having

00:55:06 Speaker 03: to do with enforcement, so I

00:55:11 Speaker 03: connected with our provincial offences staff,

00:55:14 Speaker 03: and they gave me connections for

00:55:16 Speaker 03: the people who deal with public

00:55:18 Speaker 03: relations and. Public relations in all

00:55:21 Speaker 03: of our Gray County law enforcement,

00:55:23 Speaker 03: and I sent them, and they

00:55:26 Speaker 03: were happy to receive that from

00:55:29 Speaker 03: Andrew. So thank you, Andrew. Great,

00:55:31 Speaker 03: thank you, Kathy. Can I ask

00:55:35 Speaker 03: a quick question? You're Brooke. Um,

00:55:36 Speaker 09: Kathy, when you're watching the webinar

00:55:40 Speaker 09: and stuff, I'd be curious to

00:55:41 Speaker 09: know how much they cover and

00:55:44 Speaker 09: how like kind of neutral they

00:55:48 Speaker 09: are towards. owner trained guides versus

00:55:50 Speaker 09: like owner trained service dogs because

00:55:54 Speaker 09: I I just have noticed that

00:55:58 Speaker 09: there is I because I'm part

00:56:00 Speaker 09: of the obviously the guide guide

00:56:02 Speaker 09: dog community and so there is

00:56:05 Speaker 09: a big kind of I don't

00:56:07 Speaker 09: know what the word is but

00:56:09 Speaker 09: there's a kind of a favouritism

00:56:11 Speaker 09: towards programme trained so I just

00:56:13 Speaker 09: be careful. So I'd just be

00:56:15 Speaker 09: curious to know what kind of,

00:56:17 Speaker 09: um, like promotion is being like

00:56:21 Speaker 09: kind of what kind of information

00:56:23 Speaker 09: is being promoted, because I my

00:56:25 Speaker 09: concern would be that if we

00:56:27 Speaker 09: if we miss out on owner

00:56:30 Speaker 09: trained information, then our community could

00:56:32 Speaker 09: become kind of a a rough

00:56:34 Speaker 09: place to kind of live. Like

00:56:36 Speaker 09: right now, like I've never had

00:56:39 Speaker 09: a problem. with any like I

00:56:40 Speaker 09: have my service dog whose owner

00:56:42 Speaker 09: trained, and I also have my

00:56:43 Speaker 09: service dog in training. So, and

00:56:45 Speaker 09: I've never ever been questioned, which

00:56:48 Speaker 09: I think is amazing. And both

00:56:50 Speaker 09: of them are very well behaved.

00:56:51 Speaker 09: But I just that'd be my

00:56:53 Speaker 09: curiosity. Yeah, that's great. Because my

00:56:56 Speaker 09: worry is is that if we

00:56:58 Speaker 09: if we're promoting only what CNIB

00:57:00 Speaker 09: gets out, and it's not neutral

00:57:03 Speaker 03: like between the two. like if

00:57:05 Speaker 03: it's too favoured into one side

00:57:06 Speaker 03: versus the other, then I worry

00:57:08 Speaker 03: that people like me who do

00:57:11 Speaker 03: choose to train their own service

00:57:14 Speaker 03: dog, like I know I can

00:57:15 Speaker 03: go to a programme if I

00:57:18 Speaker 03: want to, but I choose not

00:57:20 Speaker 03: to, and so I think that

00:57:22 Speaker 03: I would just be worried that

00:57:25 Speaker 03: we would run it. We'd start

00:57:27 Speaker 03: running into problems that we're not

00:57:29 Speaker 03: running into now. Right. Okay. I

00:57:31 Speaker 03: will definitely keep my eyes open

00:57:32 Speaker 03: for that, and I wonder. if

00:57:33 Speaker 03: I am able to share the

00:57:34 Speaker 03: link. Would you like me to

00:57:37 Speaker 03: share it with you to see

00:57:40 Speaker 16: if you could access it as

00:57:42 Speaker 16: well? Sure. Okay, it's on Monday.

00:57:44 Speaker 16: I'll um I'll send that. Yeah,

00:57:47 Speaker 16: I should be I should be

00:57:49 Speaker 16: available Monday. Okay. Can I can

00:57:51 Speaker 16: I can I add something here

00:57:54 Speaker 16: for a sec? Yeah. Okay. So

00:57:57 Speaker 16: I I work full time for

00:57:59 Speaker 16: St John Ambulance in Hanover. We

00:58:01 Speaker 16: cover Grey Bruce Huron in Perth,

00:58:03 Speaker 16: and what Hereon in Perth, and

00:58:06 Speaker 16: what we have, and I know

00:58:09 Speaker 16: it's not the same, so I'll

00:58:12 Speaker 16: just like I'm just going to

00:58:14 Speaker 16: it's going to be a big

00:58:18 Speaker 16: carry-on paragraph here. So what we

00:58:20 Speaker 16: have is called therapy dog, and

00:58:23 Speaker 16: I think this is. So we

00:58:27 Speaker 16: have therapy dogs. Our therapy dogs

00:58:32 Speaker 16: go into retirement homes, high schools.

00:58:34 Speaker 16: They have programmemes to read books

00:58:37 Speaker 16: too. We've even got one amazing

00:58:42 Speaker 16: volunteer that takes her dog to

00:58:43 Speaker 16: a jail. Okay, so I know

00:58:46 Speaker 16: that therapy dogs. and service dogs

00:58:50 Speaker 16: are not the same. So, but

00:58:52 Speaker 16: what I am finding is, as

00:58:55 Speaker 16: the coordinator for portion of this

00:58:58 Speaker 16: programme, is I have a large

00:59:02 Speaker 16: amount of people call me and

00:59:05 Speaker 16: want to make their dog a

00:59:08 Speaker 16: therapy dog for themselves. And so,

00:59:09 Speaker 16: I get what Brooke is saying,

00:59:11 Speaker 16: but what I'm finding is that

00:59:13 Speaker 16: people are turning to see. Are

00:59:16 Speaker 16: turning to C.I.N.I.B. etc. because a

00:59:18 Speaker 16: they're calling me asking me who

00:59:20 Speaker 16: does training and I cannot answer

00:59:22 Speaker 16: them. I have zero ideas and

00:59:25 Speaker 16: zero resources if they don't want

00:59:27 Speaker 16: to go through somebody like C.I.N.I.B.

00:59:29 Speaker 16: C.N.I.B. I also have zero resources

00:59:33 Speaker 16: to give these people that would

00:59:35 Speaker 16: like to train their dogs themselves.

00:59:38 Speaker 16: I also know there are some

00:59:40 Speaker 16: people that should also not train

00:59:43 Speaker 16: dogs themselves. So I'm seeing from

00:59:44 Speaker 16: my role at work. So a

00:59:46 Speaker 16: therapy dog has to go through

00:59:48 Speaker 16: a little bit of testing to

00:59:49 Speaker 16: make sure it can handle withstand

00:59:51 Speaker 16: like loud noises, etc. The owner

00:59:52 Speaker 16: has to 100% take care of

00:59:53 Speaker 16: that dog and its fees, etc.

00:59:56 Speaker 16: And they go and socialize the

00:59:58 Speaker 16: dog. It is not. a service

01:00:01 Speaker 16: dog, and so I get phone

01:00:02 Speaker 16: calls all the time. And I

01:00:04 Speaker 16: think basically those people that do

01:00:06 Speaker 16: have the resources for training, or

01:00:07 Speaker 16: do have like, or want to

01:00:10 Speaker 16: find resources to do the training

01:00:12 Speaker 16: themselves, they're just not out there.

01:00:15 Speaker 16: Like I get a ton of

01:00:17 Speaker 16: calls asking me, "How do I

01:00:19 Speaker 16: make my? I don't. I know

01:00:20 Speaker 16: my dog is not a therapy

01:00:23 Speaker 16: dog. I need my dog as

01:00:25 Speaker 16: a service dog. How do I?"

01:00:28 Speaker 16: train the dog that I have?

01:00:29 Speaker 16: And most people are going to

01:00:31 Speaker 16: C.N.I.B. or the Lions Guide Dog

01:00:34 Speaker 16: Foundation, etc., because a, it takes

01:00:36 Speaker 16: a lot of work and time

01:00:40 Speaker 16: to train them yourselves. And I

01:00:42 Speaker 16: haven't met very many people that

01:00:45 Speaker 16: have that dedication that Brooke does.

01:00:46 Speaker 16: But I'm also finding when people

01:00:48 Speaker 16: call me and ask me, there

01:00:50 Speaker 16: is not a resource-heavy manual that

01:00:53 Speaker 16: I can find that says, "Here's

01:00:55 Speaker 16: how you do this. Here's what

01:00:58 Speaker 16: you need to do. Here's where."

01:01:00 Speaker 16: you can find additional help to

01:01:02 Speaker 16: help you guide yourself in that

01:01:04 Speaker 16: process. Where we're finding, when Natalie